What to do
What to do during hospitalization and recovery
Borrowing or purchasing home care aids
You can easily borrow aids from home care stores or Goed's website. The offer consists of the themes 'Living and sleeping', 'Mobility', 'Pregnancy and children', 'Sports and rehabilitation' and 'Allergy and respiratory tract'.
Read moreOnline declaration of hospital admission
You can submit an admission invoice with accommodation costs online to CM here.
Read moreRecovery stay
After a hospitalization or serious illness, a recovery stay is sometimes appropriate. During a recovery stay, work is done on rehabilitation, self-reliance, self-care and support for informal care.
Read moreWhat is mentioned on your hospital bill?
A hospital invoice always has two parts: a global overview of the costs and a detailed overview.
Read moreAfter hospital admission
What about hospital bills and reimbursements? And how do you apply for sickness benefits?
Read moreWhat to do during a day admission?
With a day admission, you are admitted to the hospital, but you can leave the hospital the same day (no overnight stay).
Read moreWhat to do in case of a hospital admission?
A hospital admission is not always planned. What should you do? What should you definitely not forget?
Read moreHealthcare and caregivers
A successful consultation in 10 steps
Do you go to your GP or another healthcare provider (e.g. specialist, dentist, physiotherapist)?
Read moreBloomUp
BloomUp is an online platform that enables a conversation with a psychologist or psychotherapist in just a few clicks. CM and BloomUp work together.
Read moreCards 'Life Wishes'
Talking about the end of your life is of course easier said than done. But CM also has a solution for that.
Read moreConfidential advisor and representative for medical matters
As a patient you may be assisted by a confidential counselor or representative. Through a health care proxy, you designate one or more people who will ensure that you receive all necessary care if you become ill.
Read moreConsult a doctor online
Can you speak to a doctor anywhere? With the Doktr app you can quickly contact a doctor for personal medical advice in a video call. If your own GP does teleconsultations on Doktr, you can also easily speak to him.
Read moreElectronic patients file
Thanks to an electronic patient file, your healthcare providers can consult your file.
Read moreFind a healthcare provider in your area
Find a doctor, dentist, physiotherapist or other healthcare provider in your area. And check whether they respect the agreed rates.
Read moreHoliday and free time
Apply for the European Health Insurance Card
If you need the European Health Insurance Card, the My CM app is sufficient in most cases. If you still need a physical card, you can request one here.
Read moreCM travel assistance
Thanks to CM travel assistance, children and young people with child benefits can go on holiday to any foreign destination without any worries. For all others, travel assistance depends on the country, region or area visited.
Read moreEuropean health insurance card
The European Health Insurance Card (EHIC) entitles you to reimbursement from a foreign health insurance fund for necessary healthcare.
Read moreForeign residence forms
For Algeria, Albania, Tunisia, Turkey, Bosnia-Herzegovina, Serbia, Montenegro and Morocco (there is no form for other countries), a specific travel document is required in addition to a yellow sticker.
Read moreTravel assistance for students
Young people studying in another European country enjoy the benefits of CM travel assistance.
Read moreUnable to work and on holiday
Are you disabled and do you receive benefits? Then you can't just go on holiday.
Read moreWhat to do before you leave on your trip?
With CM travel assistance you can travel to your foreign holiday destination without any worries.
Read moreLiving and working
Living and working in the EEA or Switzerland
Are you moving to another country in the European Union, Iceland, Liechtenstein, Norway or Switzerland? Contact CM.
Read moreLiving and working outside the EEA or Switzerland
Are you moving to a country other than an EU member state, Iceland, Liechtenstein, Norway or Switzerland? Contact CM.
Read moreSecondment by a Belgian employer
Are you detached by your Belgian employer? Please contact CM in advance. We are happy to help you.
Read moreWhat to do in case of cross-border work? - I am retired
You live in Belgium, were a cross-border worker and you receive your pension from one or more countries.
Read moreWhat to do in case of cross-border work? - Regulations
Where are you insured as a cross-border worker? What if you need medical care in a country other than your country of work or residence? And what about your dependents?
Read moreWhat to do in case of cross-border work? - You live in Belgium and work in another EEA country or Switzerland
As a cross-border worker, you take out health insurance in Belgium and in your country of work.
Read moreWhat to do in case of cross-border work? - You work in Belgium and live in another EEA country or Switzerland
In this case, as a cross-border worker you take out health insurance in Belgium and in the country where you live.
Read moreWhat to do in case of illness or accident
Change bank account number
What do you need to do if your bank account number changes?
Read moreReport accident
You must report any accident with injuries or injuries to CM.
Read moreWhat to do in case of incapacity for work?
If you are unable to work due to illness or accident, you can receive benefits.
Read moreWhat to do in case of medical expenses?
If you have medical expenses, you will receive a 'Certificate for assistance provided'.
Read moreWhat to do in the event of a medical accident?*
We speak of a 'medical accident' when you experience abnormal damage during medical treatment, hospitalization or a medical examination.
Read moreWhat to do in the event of a private accident?
Are you responsible for the accident, or is someone else?
Read moreWhat to do in the event of a sports accident?
In the event of a sports accident, there are two possibilities: either you are a professional athlete, or you are not paid for your sport.
Read more