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Take a European Health Insurance Card (EHIC) with you for yourself and your traveling companions. When staying in Australia you will need to register with a local Medicare agency. Upon presentation of your identity card and EHIC you will receive a Medicare Card. It entitles you to free care in public hospitals and outpatient care. Ambulance transport, dental care, repatriation and treatment as a private patient are excluded from this free scheme. Costs without hospitalization Are your costs lower than 200 euros? Submit them to the competent authority on site. Are you back in Belgium? Then you can no longer submit those costs and they will therefore not be refunded. Are your costs higher than 200 euros? Submit them to the competent authority on site. If there is no reimbursement from the Medicare agency (dental care, ambulance transport, etc.) and you are still entitled to child benefits, provide your CM with the application form to receive reimbursement after you return home, together

You live in Belgium, but you are dependent on another country, for example because you work there or receive a pension. Always take a European Health Insurance Card (EHIC) with you when you travel to one of the EU countries, Iceland, Liechtenstein, Norway or Switzerland. You can obtain the EHIC or document from your insurance institution in the country where you are dependent. Will you receive necessary medical care during your trip? Then the EHIC entitles you to a refund. After your return to Belgium, deliver the invoices to your foreign insurance institution. Was it a recreational trip (free time)? Then you may also be entitled to a refund from CM travel assistance . Deliver to CM: proof of reimbursement from your foreign insurance institution; a copy of the invoices. You can also count on the Mutas emergency center for possible repatriation after approval.

No. Never pay your hospital bill abroad yourself. The financial crisis in countries such as Spain and Portugal also has consequences for tourists and foreigners staying there who need medical care. Because the government in those countries pays the hospitals late, they try to get their money directly from the (foreign) patient . Are you admitted to hospital during a holiday abroad? Contact the Mutas emergency center within 48 hours (0032 2 272 09 00, 24 hours a day). The emergency center will then contact the hospital to make arrangements about treatment and payment. Will you still be asked to pay the costs for the treatment? Please contact Mutas immediately . You do not have to pay the hospital bill abroad.

Yes. It is sufficient that your treatment started after January 1, 2021. For new CM members, the costs incurred from the start date of membership are eligible. So there is no waiting time.

No. The CM benefit only applies to children and young people under the age of 22 who receive reimbursement from their health insurance for their orthodontic treatment.

You need a certificate from your dentist. For this we refer to the official teeth form . This was drawn up in consultation with all health insurance funds, dentists and the Riziv. Does your dentist provide a different form? We will only accept this if it contains the necessary information to correctly calculate your refund.

Was the orthodontic treatment started before January 1, 2021 ? Then you are not eligible for the benefit. The start date is the performance date of the installation of the first device. Your dentist will certify it via a specific nomenclature number on your certificate for care provided. This is possible within classical orthodontics (305631-305642) or early orthodontics (305933-305944). Was your first device installed before January 1, 2021 ? Then you are entitled to the orthodontic benefit with the two fixed lump sums . You will then receive a fixed lump sum of 185 euros at the start and end of the treatment (or after the 18th regular session). Have you already had early orthodontic treatment or is it still ongoing? Then you are entitled to the benefit if you start classic orthodontic treatment after January 1, 2021 .

You will receive 60% (or 75% if you are entitled to the increased compensation ) back of the co-payment and supplements. We calculate this using the nomenclature numbers and the associated amounts charged that your dentist enters on your certificate. The reimbursement is limited to 1,050 euros per child . We keep track of your submitted costs and notify you when you have reached the maximum.