FAQ
Provided that your holiday destination is covered by CM travel assistance, the following expenses are eligible for reimbursement: admission costs in case of urgent hospital admission (with the exception of admission costs for a single room); outpatient costs (e.g. for doctor or dentist visits, medicines) for urgent medical care (only for countries with which there is an agreement within the compulsory health insurance); costs for repatriation (subject to prior approval from the Mutas emergency center ); necessary communication costs (max. 15 euros); additional transport and accommodation costs (max. 1,100 euros and subject to prior approval from the Mutas emergency center); treatment of the body of a deceased person (max. 1,000 euros). Assistance is guaranteed for three months from the first day of care abroad. Some costs are not refundable, for example if they are the result of practicing a dangerous sport. All exclusions can be found in Chapter 7 of the Articles of Association .