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I have a new account number. How do I ensure that my direct debit for CM-MediKo Plan continues?

Here you will find the steps to change your account number. Does your old account number no longer exist and was the direct debit refused? You will then receive a payment reminder from CM Insurance.

I have received my direct debit/transfer overview for CM-MediKo by post, but would like to receive it by email.

At www.cm.be/selfservice.be you can indicate which documents you want to receive by post and which you want digitally.

I received a transfer for my payment from CM-MediKo Plan, but I opted for direct debit. What now?

Is this the first invoice you have received for this insurance? Then your first payment is always made by bank transfer to confirm your connection. If you provide CM with a completed and signed SEPA mandate, your next payment will be made by direct debit.

Can I choose when the amount for CM-MediKo Plan will be debited from my account via direct debit?

The direct debit dates are the same for all insured persons. It is therefore not possible to adjust this data.

Why do I have to pay my premium for CM-MediKo Plan in advance?

By law, the insurance premium must be paid before the period to be insured. This is included in the articles of association and is a general insurance principle. The premium must therefore also be paid before the insurance takes effect.

Am I excluded from CM-MediKo Plan because of my medical history?

No, everyone is welcome, regardless of age or pre-existing condition. You join without a prior medical examination or medical questionnaire.

How much is my waiting period to join CM-MediKo Plan?

There is no waiting period to join CM-MediKo if you switch from a similar insurance for outpatient costs. If this is not the case, the following waiting times apply: 3 months for co-payments, vaccinations and nutritional and dietary advice; 6 months for eye care; 12 months for dental care, hearing aids and maternity benefits.

I am affiliated with both CM-Hospitaalplan and CM-MediKo Plan. Am I now entitled to a discount? And how do I get this discount?

Yes, anyone who has both CM-Hospitaalplan and CM-MediKo plan enjoys a 5% discount on the premium for CM-Hospitaalplan. You don't have to do anything for this, it will be settled automatically.

When do I pay my premium for CM-MediKo Plan?

Do you pay the CM insurance premium by transfer? You will then receive a payment invitation for the new year in December. Do you pay the CM insurance premium by direct debit? The premium will be deducted monthly, quarterly or annually using the number BE02 0688 9385 6340. Do you wish to change the payment method? Please contact us on 078 151 151.