Payments from CM to you
A detailed overview of the refunds for you and your family can be found in both My CM web and the My CM app.
My CM web
My CM app
- Open the app and log in.
- Go to the overview of your refunds.
- Registering for the first time? Then you need a My CM account. Read how
- Don't have the My CM app on your phone or tablet yet? You can find the links here.
For your information: in My CM you can also make a printout (pdf) of your reimbursements, if, for example, you need a certificate of medical expenses for another insurance. Read how.
To consult your refunds and create a printable overview (PDF), you need a secure profile.
My CM web
Log in to My CM and go to the overview of your refunds. To do this, click on 'toon meer' in the 'betalingen' box on the home screen or click on 'van CM aan jou' in the menu on the left under 'betalingen'.
- You can create a payment overview by clicking on 'maak PDF'.
- By default, all displayed refunds are selected. You have the option to uncheck certain refunds that you do not want in your overview. You can also work the other way around and uncheck all with 'deselect all items' and check the refunds that you do want in your overview.
- With the filter you can adjust which refunds are shown and therefore which ones you can select for your payment overview. For example, you can filter by type of payment, or by family member, or you can extend or shorten the period.
- Have you filtered and checked the desired refunds? Continue by clicking the 'maak PDF' button.
- A PDF file with the requested payment overview will be created and downloaded to your computer.
My CM app
Tap the tile 'bekijk je terugbetalingen' or tap on 'betalingen' at the bottom. Next, the section 'betalingen van CM aan jou' is shown.
- You can create a payment overview by clicking on 'maak PDF'.
- By default, all displayed refunds are selected. You have the option to uncheck certain refunds that you do not want in your overview. You can also work the other way around and uncheck all with 'deselect all items' and check the refunds that you do want in your overview.
- With the filter you can adjust which refunds are shown and therefore which ones you can select for your payment overview. For example, you can filter by type of payment, or by family member, or you can extend or shorten the period.
- Have you filtered and checked the desired refunds? Continue by clicking the 'maak PDF' button.
- A PDF file with the requested payment overview will be created and downloaded to your device.
In My CM you only see the refunds and benefits that were paid out in the last three years. Only reimbursements from health insurance, from the CM services and benefits package and from CM insurance are included.
You cannot currently consult reimbursements following a medical agreement, reimbursements for care abroad, reimbursements for maximumfactuur, non-financial benefits from CM (such as the Dreamland voucher), payments from CM-Zorgkas and reimbursements from CM-Hospitaalfix (Extra) and CM- Forhos.
You cannot yet consult benefits that were paid via a manual circuit.
When you click on 'Details of CM benefits & CM insurance payments' in the 'Payments' section in My CM web, more refunds for CM insurance and CM benefits will be visible.