Beware of phishing. CM never sends you e-mails with requests to alter your personal details. How can you spot a fake e-mail?

CM-MediKo Plan

No that is not necessary. It is sufficient to deliver the relevant document to CM via the My CM app or via a CM mailbox.

CM and CM-MediKo Plan work together and then provide the refund(s) to which you are entitled. If a document is still missing, we will contact you.

The refund will always be made within three weeks after CM has processed the supporting documents.

If you only pay the personal share (co-payment and any supplement) to the ophthalmologist, the reimbursement depends on the time at which CM receives the certificates from that same ophthalmologist. As a result, the three-week period may be exceeded.

Repayment is made four times a year and according to a fixed schedule:

Period of submission of certificateDate of refund
January 1 to March 31mid June
April 1 to June 30end of August
July 1 to September 30end of November
October 1 to December 31the end of February the following year

Provide CM with a detailed settlement statement from which the co-payment per provision can be derived. The co-payment will be transferred to your account.

Provide CM with the birth certificate from your municipality or city. As a mother, you automatically receive the maternity allowance together with the birth gift that you choose via the CM 'Birth' benefit.

The refund will always be made within three weeks after CM has processed the supporting documents.

  1. Provide CM with the optician's detailed invoice.
  2. If there is a right to legal intervention, the certificate of assistance provided or delivery is also required. Provide CM with the certificate of assistance provided or delivery, together with the prescription.
  3. You will receive the refund within three weeks after CM has processed the supporting documents, directly into your account.

If you only pay the personal share (co-payment and any supplement) to the ophthalmologist, the reimbursement depends on the time at which CM receives the certificates from the ophthalmologist. As a result, the three-week period may be exceeded.

Provide CM with the detailed invoice or complete the application form.
Sign it and have it signed by your doctor or other healthcare provider.

If there is a right to legal intervention, the certificate of assistance provided or delivery is also required.

You will receive the refund directly into your account.

The exact moment is difficult to indicate, but as soon as we have received all documents, the refund will follow as quickly as possible.

  1. You only pay your personal share at the hearing care professional.
  2. Your hearing care professional provides the delivery certificate to CM.
  3. You will receive the refund directly into your account.
  4. You may also provide CM with the detailed invoice showing that you only paid the personal share.

If you paid the full amount to the hearing care professional, you will receive a delivery certificate. Submit this to CM to receive the refund.

Normally the refund will be made within three weeks after CM has processed the supporting documents.

Because with many hearing care professionals you only pay the personal share (co-payment and any supplement), the reimbursement depends on the time at which CM receives the certificates. As a result, the three-week period may be exceeded. The repayment never takes longer than three months.

Then deliver this to CM yourself.

  • Provide the certificate of assistance provided to CM
    The certificate for assistance provided is the note that you receive from your doctor or healthcare provider after your consultation. You deliver it to CM via one of the CM mailboxes . An envelope is not necessary. Sometimes your doctor or healthcare provider provides the certificate directly (electronically) to CM. Then you don't have to do anything.
     
  • You will receive the refund directly into your account.
    Repayment is made automatically and four times a year at fixed times.
Period of submission of certificateDate of refund
January 1 to March 31mid June
April 1 to June 30end of August
July 1 to September 30end of November
October 1 to December 31the end of February the following year

 

Provide CM with one of the following documents:

  • the BVAC certificate from the pharmacist
  • the detailed invoice from the hospital or vaccination center
  • theapplication form , completed and signed by yourself and the healthcare provider.

The refund will always be made within three weeks after CM has processed the supporting documents.

If you only pay the personal share (co-payment and any supplement) to the healthcare provider, the reimbursement depends on the time at which CM receives the certificates from that same healthcare provider. As a result, the three-week period may be exceeded.

Orthodontics

Have your dentist complete the 'harmonization document' or 'proof of treatment(s) performed'. The RIZIV makes this document available.

Deliver the completed supporting document to CM via the My CM app or a CM mailbox. An envelope is not necessary.

A treatment plan is required for orthodontic treatments without the right to reimbursement from health insurance. This plan includes:

  • The diagnose
  • The description of the treatment plan
  • The equipment to be installed
  • The creation date

Have the orthodontist draw up a treatment plan and submit it to CM, at the latest together with the first application for reimbursement by CM-MediKo Plan.

You will receive the refund directly into your account.

For treatments that are reimbursed by the health insurance, the co-payment on the RIZIV services is reimbursed within the co-payment guarantee. Have you received a certificate for assistance provided? Deliver this to CM via a CM mailbox. Your orthodontist can also pay directly with CM. In both cases, the refund of the co-payment will be deposited into your account. This happens quarterly.

Periodontology

Have your dentist complete the 'harmonization document' or 'proof of treatment(s) performed'. The RIZIV makes this document available.

Deliver the completed supporting document to CM via the My CM app or a CM mailbox. An envelope is not necessary.

You will receive the refund directly into your account.

If you are entitled to reimbursement from your health insurance, the certificate of assistance provided is also required. Deliver this to CM via a CM mailbox. Your dentist or periodontist can also pay directly with CM. In both cases, the refund will be credited to your account.

Dental prostheses and implants

Have your dentist complete the 'harmonization document' or 'proof of treatment(s) performed'. The RIZIV makes this document available.

Deliver the completed supporting document to CM via the My CM app or a CM mailbox. An envelope is not necessary.

You will receive the refund directly into your account.

For dental prostheses and implants that are entitled to reimbursement by health insurance, the certificate for assistance provided is also required. Deliver this to CM via a CM mailbox. Your dentist can also pay directly with CM. In both cases, the refund will be credited to your account.

The refund will always be made within three weeks after CM has processed the supporting documents.

If you only pay the personal share (co-payment and any supplement) to the care provider, the reimbursement depends on the time at which CM receives the certificates from the care provider. As a result, the three-week period may be exceeded.

Provide CM with one of the following documents:

  • the detailed invoice
  • the application form (completed and signed by you and the healthcare provider)

Did you receive a certificate for assistance provided? Deliver this via the CM mailbox.

The refund will always be made within three weeks after CM has processed the supporting documents.

If you only pay the personal share (co-payment and any supplement) to the dietician or other healthcare provider, the reimbursement depends on the time at which CM receives the certificates from that same healthcare provider. As a result, the three-week period may be exceeded.

Yes, anyone who has both CM-Hospitaalplan and CM-MediKo plan enjoys a 5% discount on the premium for CM-Hospitaalplan. You don't have to do anything for this, it will be settled automatically.