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Frequently Asked Questions about CM Services and Benefits

You have two years to request a refund of a CM benefit. This refund period starts from the 'prestatiedatum' (day on day).

The 'prestatiedatum' is the date of the event that gives rise to the awarding of the CM benefit. Depending on the benefit, this is the consultation, payment or purchase date. See the conditions of all benefits at www.cm.be/benefits or ask a CM employee at www.cm.be/contact .

On the one hand, you must be in order with your CM contribution, on the other hand, you must meet the conditions of the CM benefit. See www.cm.be/contribution and www.cm.be/benefits for more information. On My CM, you can always check whether you are in order with your payments to CM.