Refac
Refac is the CM system to handle the billing of nurses in the third-party payer scheme.
Refac supplies, among other things, a settlement file (or, if applicable, a rejection file), which replaces the settlement on paper.
UCP (Unique Point of Contact)
Every nurse has a UCP. This is the Unique Contact Point for all questions about invoicing and agreements .
For technical questions, the software supplier remains the first point of contact.
Frequently Asked Questions
- Blocking error B201803
- Error code type E
- Error code 502255
- Rejections 500118 and 500119
- Rejection 500403 or 5004K6
- Rejections 500444 and 500445
- Rejection 500453
- Rejection 500464 at performance 424874
- Rejection of palliative lump sum
- Rejection file (MyCarenet message 920099)
- Rejection file (MyCarenet message 920999)
- Denial message 920999
- Who is my UCP (Unique Point of Contact)?
- What are my UCP's contact details?
- Can I change UCP?
- Do all nurses have a UCP?
- What is my UCP if I bill through a group?
- Who should you contact if you have a technical problem with your software?
- My account number has changed. To whom should I provide this information?